Terms of Service for Calendra

Effective as of 2026

These Terms of Service (Terms) govern the arrangement, provision and use of services by Calendra on the domain caleendrae.top related to luxury apartment selection. By booking our services, purchasing digital material or buying goods, you agree to these Terms.

Contact Information:
Office No. 2305, Almas Tower, Cluster J, Jumeirah Lake Towers, PO Box 68399, Dubai, United Arab Emirates
Business ID: CN-4659441
Phone: +971542855683
Form: contact form

1. Services

Services refers to consulting, booking aid and related support for selecting luxury apartments. All bookings require full payment in advance unless otherwise agreed in writing.

1.1 Cancellation and Fee Policies

• Cancellations made at least 7 days before the scheduled service date are eligible for a full refund.
• Cancellations requested within 48 hours of the service date are not eligible for any refund due to resource allocation.
• To seek a schedule transfer, you must contact us at least 3 days before the service date. One schedule transfer is permitted per booking.

1.2 Refund Process for Services

Approved refunds for Services will be processed to the original payment channel within 7 business days of approval. Any fee adjustments will be communicated via email.

2. Information Products

1Information Products7 means digital guides, market summaries and other downloadable materials provided electronically after purchase.

2.1 Download and Access Policy

Immediately upon purchase, access credentials or download links will be delivered via email. Ensure accuracy of your contact details before purchase.

2.2 Refund Policy for Information Products

Requests for a refund must be submitted within 7 days of purchase and before downloading or accessing any content. Once the content has been accessed or downloaded, no refund will be issued. Approved refunds are processed within 14 days of approval.

3. Goods

1Goods7 refers to any physical items offered for sale, such as branded materials or welcome kits.

3.1 Shipment and Inspection

Goods are shipped after order confirmation. Delivery time may vary based on location.

3.2 Refund and platform Policy for Goods

If Goods arrive damaged or defective, you must notify us within 5 days of receipt. We will ship a replacement or issue a refund after inspection. You may ship back the item to our address. Approved refunds are processed within 14 days of inspection. For non-defective merchandise, you may request an platform or a credit note within 14 days of receipt. Custom-branded items are final sale and not eligible for platform or refund.

4. General Terms

We reserve the right to amend these Terms at any time. Material changes will be published on our website. Continued use of Services after changes constitutes acceptance.

5. Governing Provisions

These Terms are governed by the laws of the United Arab Emirates. Any dispute shall be resolved in the competent courts of Dubai.